[Ohiodig] DT ending support for RG copy stands

[Carissimi, Matt]

Digital Transitions recently announced that they are ending support for their RG series of copy stands on January 1, 2027:


"Originally introduced in 2007, the RG series has served cultural heritage institutions around the world for nearly two decades. This End of Support announcement applies to all RG3040 and RGC180 systems and related accessories and components, including Kaiser columns.


After January 1, 2027, Digital Transitions will no longer provide technical support, service, repairs, replacement parts, or workflow assistance for RG series equipment, including Kaiser columns and other associated hardware components.


Current-generation Digital Transitions systems, including BC100, Titan, Element, Atom, and Versa platforms, are not affected by this announcement. Cameras, lighting systems, software, and other actively supported Digital Transitions products will continue to receive service and support, even when installed on an RG series system.”


We are using an RG3040 here at OSU and I’m wondering realistically how often these things really need support/service/repairs. Is anyone else using one of these and have you had any service needs over its lifetime?


Matt Carissimi
Senior Digitization Specialist
University Libraries | Technology and Digital Programs
Digitization Department
Library Tech Center
1165 Kinnear Road  Columbus, OH  43212 USA
440-506-0587
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