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Digital Transitions recently announced that they are ending support for their RG series of copy stands on January 1, 2027:</div>
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<span style="font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">"</span><span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">Originally introduced in 2007, the RG series has served cultural
heritage institutions around the world for nearly two decades. This End of Support announcement applies to all RG3040 and RGC180 systems and related accessories and components, including Kaiser columns.</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">After January 1, 2027, Digital Transitions will no longer provide technical support, service, repairs, replacement parts, or workflow assistance for RG series equipment, including
Kaiser columns and other associated hardware components. </span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); text-transform: none;">Current-generation Digital Transitions systems, including BC100, Titan, Element, Atom, and Versa platforms, are not affected by this announcement. Cameras,
lighting systems, software, and other actively supported Digital Transitions products will continue to receive service and support, even when installed on an RG series system.</span><span style="font-family: Arial, sans-serif; font-size: 14.666667px;">”</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt;">We are using an RG3040 here at OSU and I</span><span style="font-family: Arial, sans-serif; font-size: 14.666667px;">’</span><span style="font-family: Arial, sans-serif; font-size: 11pt;">m wondering
realistically how often these things really need support/service/repairs. Is anyone else using one of these and have you had any service needs over
</span><span style="font-family: Arial, sans-serif; font-size: 14.666667px;">its</span><span style="font-family: Arial, sans-serif; font-size: 11pt;"> lifetime? </span></p>
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<b>Matt Carissimi</b></div>
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Senior Digitization Specialist</div>
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University Libraries | Technology and Digital Programs</div>
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<span style="font-family: Calibri, sans-serif; color: rgb(0, 0, 0);">Digitization Department</span><span style="font-family: Calibri, sans-serif; color: black;"><br>
</span><span style="font-family: Candara, sans-serif; color: black;">Library Tech Center</span></div>
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1165 Kinnear Road Columbus, OH 43212 USA</div>
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440-506-0587</div>
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